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Privacy Statement

This privacy statement was last updated on 5 July 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.timonsafaris.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

TIMON SAFARIS LIMITED
P.O.Box 16949, Arusha, Tanzania
Tanzania
Website: https://www.timonsafaris.com
Email: info@timonsafaris.com
Phone number: +255 683 085 572

11. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

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Mrimba Palm Hotel

Mrimba Palm Hotel boasts a beautiful setting, offering a refreshingly serene environment from the hustle and bustle of the busy Arusha City Center. Boasting a calming silence that offers total relaxation from the busy day after a long trip to Arusha or just a peaceful time to reflect on all the marvelous experiences of the day. Our restaurant encompasses a classic catchy decor, a masterclass display of beauty with pine roofing on the inside, and beautiful tabletops and chairs from the rare and affluent Mahogany hardwood. The Mrimba Palm Restaurant offers you an amazing experience during meals; dinner, lunch, snacking, and lunch with a wide range of drinks on order.

+255 683 085 572
P.O. Box 16949 | Arusha | Tanzania
info@timonsafaris.com

Planet Lodge Arusha

Featuring an outdoor pool and restaurant, Planet Lodge is located in Arusha. The hotel offers free Wi-Fi in public areas. The African-style chalets have a private bathroom, air conditioning, and mosquito net. Extras include a telephone, towels, and linen. The Planet Lodge restaurant serves international and local cuisine. The bar offers a selection of drinks. Guests can relax by the poolside and in the lush garden while enjoying Mount Meru’s views. The lodge is a 1-hour drive from the Arusha National Park and within 48 km from the Kilimanjaro Airport. Free private parking is available on-site.

+255 683 085 572
P.O. Box 16949 | Arusha | Tanzania
info@timonsafaris.com

Karama Lodge

With pool views, Karama Lodge is situated in Arusha and has a restaurant, a 24-hour front desk, a bar, a garden, and a year-round outdoor pool. Both WiFi and private parking are accessible at the lodge free of charge. There is a private bathroom with a shower in all units, along with a hairdryer and free toiletries. Guests at Karama Lodge can enjoy a buffet breakfast. Old German Boma is 5 km from the accommodation, while Njiro Complex is 6 km from the property. The lodge is a 1-hour drive from the Arusha National Park and within 48 km from the Kilimanjaro Airport. Free private parking is available on-site.

+255 683 085 572
P.O. Box 16949 | Arusha | Tanzania
info@timonsafaris.com

Gran Melia Arusha

Located in Arusha, 2.6 km from Old German Boma, Gran Melia Arusha provides accommodation with a restaurant, free private parking, an outdoor swimming pool, and a fitness center. Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. Guests can make use of a bar. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV, a balcony, and a private bathroom with a shower. Every room is equipped with a coffee machine, while selected rooms have a kitchen with a fridge. All units in Gran Melia Arusha are equipped with bathrobes and an iPod docking station. A continental breakfast is available daily at the accommodation. Gran Melia Arusha offers 5-star accommodation with a sauna and terrace. Arusha Central Market is 3.1 km from the hotel, while the Uhuru monument is 3.1 km away.

+255 683 085 572
P.O. Box 16949 | Arusha | Tanzania
info@timonsafaris.com

Marera Valley Lodge

Marera Valley Lodge, located on the outskirts of Karatu town about midway between Lake Manyara and the Ngorongoro Crater, is close to the village of Rhotia. Convenient to the main road, this elegant lodge has stunning views over the valley to the hills beyond. We look forward to your visit when we can offer you true Tanzanian hospitality and a warm welcome. Our large main building has plenty of indoor and outdoor seating areas with views of the pool and the beautiful nearby hills. Enjoy a drink or an alfresco lunch on the spacious verandah overlooking the pool. Relax in the bar and lounge area with a cozy fire in the cooler months and take your meals in the large dining room. You’ll find the welcoming reception area and gift shop here as well. The Rosemary Spa is located in a quiet corner of the garden and offers massage and other treatments for your relaxation. The cottages are set in lush tropical gardens and a walking path circumnavigates the extensive organic vegetable garden.

+255 683 085 572
P.O. Box 16949 | Arusha | Tanzania
info@timonsafaris.com